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From Criticism to Connection
A Leadership Transformation Story "The single biggest problem in communication is the illusion that it has taken place." - George Bernard Shaw Have you ever delivered feedback that you knew was important, but your emotions got the better of you? That burning urgency to make your point heard somehow overshadowed how you made it? You're not alone. In fact, this tension between what we need to say and how we say it reveals one of leadership's most crucial challenges. The Feedba
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